JWEB Design Solutions – Terms & Conditions
All website development by JWEB Design Solutions (“developer”) on behalf of a client abides by the terms and conditions outlined on this page unless specifically altered through written (email) communication. Payment of your deposit constitutes agreement to these terms.
A deposit must be paid before any work is begun on your behalf. (Please remember to add a processing fee of 3.7%) This fee is set by the payment processor we use.
A timeline will be agreed upon to include: design and implementation, review, site launch and additional post-launch edits. Any time in excess of the agreed timeline will be cause for the “Delay Penalty” as follows:
A delay caused by the developer will reduce the final payment by the agreed upon amount per week. (example: $50-$100 per week’s delay will be deducted from the final invoice before launch)
A delay caused by the client will increase the final payment by the agreed upon amount per week. (example: $50-$100 per weeks’ delay will be added to the final invoice before launch)
This is binding and any extreme circumstance must be discussed in order for this not be in effect.
The site will be developed on hosting provided by the Client and only Launched upon final payment.
Design and implementation phase includes all work on your site, in addition to any communication with other professionals you have hired, such as graphic designers, copywriters and personal assistants.
All content provided to the developer is the sole property of the client and the developer retains no rights to usage outside of this project. The exception is that the developer may showcase, link to or otherwise refer to the site as a part of her portfolio. If the site is not to be used in this manner, it must be agreed upon in writing.
Review phase covers the final day or week before launch and is done by screen share and notes by email.
Launch phase is the day the site goes live on the client’s hosting and includes any domain/ registrar/ DNS work necessary to accomplish a live and fully functional site on the client’s hosting environment. Communication may be necessary with the hosting provider’s support department and the developer will be given full access and permission to do so.
After the site is live, 1-2 hours of additional edits and tweaking are included as we fully recognize that it is difficult to fully comprehend each decision on a site until it is live. These hours must be used within four weeks of the site going live. Any additional time required will be priced according to our Table of Costs that was part of the Project Authorization Form. (We call it Purchase of help hours.)
While we do not offer refunds of any kind, on digital products like this, we will work with the client to make sure the site is completely satisfactory before launch, however delay fees still apply.
JWEB Design Solutions can recommend other service providers for Maintenance Purposes. That cost may be necessary for ongoing site health.
The developer and the client agree to treat one another in a professional and respectful manner. Work together and cooperate to create the client’s vision and openly discuss any areas of concern without fear of malice or retribution. We, The developer see our role to be technically proficient while making the client’s digital vision a reality.
Trust is being granted to the developer in terms of business practices, financial and other personal matters and business connections. This trust is truly our prized possession and we will take extreme care not to violate it.
By making the agreed upon deposit, the client is saying that they have read and agree upon these terms for site development.
Thank you and we look forward to Serving and working with you.